Contact

If you bought the manual

Reply to your payment receipt. It comes from our payment processor with the order attached, so it can be matched to your purchase without you having to prove anything — the fastest route for a link that will not open, a delivery that never arrived, a duplicate charge, or a request under our refunds page. These get answered first.

Write to us

Email [email protected]. It reaches a person. Corrections and factual challenges to anything we have published are read before anything else — tell us what is wrong and, if you can, where the better source is.

What we can and cannot answer

We are glad to be told a page is wrong, a link is dead or a price is stale. What we cannot do is diagnose your clipper by message: that is what the fault-finding sequence in our manual is for, and where it stops, a qualified repairer takes over. We do not offer a repair service and we do not sell support.

Privacy and data requests

There is no account on this site, no comment form and no newsletter signup, so there is very little about you for us to hold — the privacy policy sets out what there is and why. If you have bought something and want a copy of that data or its deletion, reply to your receipt so we can match the request to the purchase.

What we do not do

We do not accept paid placements, sponsored reviews or guest posts, and we do not offer personalised consultations.